ANWA Properties

PRIVACY POLICY

Effective Date: April 2026

1. Introduction

ANWA Properties ("we," "us," or "our") is committed to protecting the privacy and security of our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our real estate advisory, property management, and exclusive sales and lettings services across Dubai and London.

We operate in strict compliance with the regulations of the Dubai Department of Economy & Tourism (DED), the Real Estate Regulatory Agency (RERA), and relevant UK property and data protection authorities.


2. Information We Collect

We collect information to provide our tailored real estate, rental management, and investment advisory services:

  • Personal Data: Name, email address, phone number, physical address, and government-issued identification provided voluntarily via forms or during tenancy agreements.
  • Financial & Property Data: Investment goals, budget preferences, financial references for lettings, and specific property interests necessary for market intelligence, property valuations, or transaction structuring.
  • Technical Data: IP address, browser type, and device information to ensure platform performance and improve your digital browsing experience.

3. How We Use Your Information

We use your data for the following purposes:

  • To facilitate property sales, lettings, off-plan investments, and comprehensive property management.
  • To offer institutional-grade market intelligence, precise property valuations, and exclusive property opportunities.
  • To communicate with you regarding viewings, tenancy agreements, maintenance updates, or strategic market insights.
  • To comply with UAE and UK legal obligations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements.

4. Data Sharing and Disclosure

ANWA Properties operates with the highest standards of discretion and integrity. We do not sell your personal data. We may share information only in the following circumstances:

  • Developer Partners & Landlords: With our authorized developer partners or property owners to facilitate viewings, exclusive sales, or tenancy agreements.
  • Service Providers: With trusted third parties who assist in operating our platform, property maintenance, referencing agencies, or legal services.
  • Legal Compliance: If required by UAE or UK law, or requested by government authorities (e.g., RERA, Dubai Land Department, or UK equivalents).

5. Data Security

We implement administrative, technical, and physical security measures to help protect your personal information. While we strive to protect your data, no method of transmission over the Internet is 100% secure.


6. Your Rights

Under UAE and UK data protection regulations (including GDPR), you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (subject to legal retention requirements regarding property transactions).
  • Opt-out of marketing communications at any time.

7. Contact Us

For any questions regarding this Privacy Policy, please contact us:

  • Email: info@anwaproperties.com
  • Phone / WhatsApp: +971 521122555 / +44 1458555116
  • Address: Unit P05, Building 10, Podium Level (P) Bay Square, Business Bay, Dubai, UAE